Savoir Beds is internationally renowned for crafting bespoke, luxury beds, blending unparalleled comfort with timeless elegance. With a global clientele demanding an exceptional digital experience, Savoir Beds needed a robust e-commerce platform that matched their brand prestige.
Previously hosted on a WordPress WooCommerce site, Savoir Beds required migration to a scalable and flexible e-commerce solution. They sought a custom-designed Shopify Plus multistore that would enhance user experience, streamline sales processes, and seamlessly integrate with their internal tools and CRM systems.
Studio Graft collaborated closely with the Savoir Beds team over a focused four-month timeline to design and deliver a bespoke Shopify Plus solution. Central to this approach was creating a fully customised, elegant design aligned precisely with Savoir Beds’ prestigious brand identity. We seamlessly managed the migration from WooCommerce, ensuring a smooth transition of existing data, minimising disruption, and preserving critical historical information.
To elevate customer engagement and streamline internal operations, Studio Graft developed two essential custom apps. A sophisticated enquiry form handler was designed to efficiently capture, store, and manage customer enquiries, integrating seamlessly with SugarCRM to automate lead creation, while providing timely automated email notifications for effective client communication. Additionally, an interactive, multi-step quote builder was implemented, dynamically adjusting options based on user selections, enhancing customer experience, and integrating directly with the enquiry form handler to simplify lead management.
The migration to Shopify Plus delivered a sophisticated, scalable platform perfectly tailored to Savoir Beds’ luxury audience. The bespoke integrations significantly improved operational efficiency, increased lead generation, and provided customers with an engaging, high-end digital experience.
Savoir Beds now has a digital presence reflecting the quality and craftsmanship of their physical products, positioned to grow seamlessly across global markets.
